Yes!
Yale University Science Libraries have implemented the reference service "Txt a Science Librarian", this is offered in conjunction with their IM, Email and web-form reference service!
Michael Stephens' blog, Tame the Web has a post with Joe Murphy the General Science Librarian & Instruction Coordinator at the Kline Science Library describing how the Library offeres this service (they use iPhones) and,
"As instant message reference freed patrons from having to come to the library, text messaging reference frees them from their desks or laptops"
This service has limited hours and the number to text is not on public pages because Yale is only offering the service to students, faculity and staff.
The Microsoft Subsidiary Tell Me allowes you to text or call in your question and they'll text the answer back to you. Or there is the service Ask Me Now.
*Note SCLS will be holding a program Hand Held Libraries, which will be about mobile technologies like phones and PDAs April 22!
Thursday, February 28, 2008
Free them from their desks and laptops?
Labels:
ASk Me Now,
IM,
Michael Stephens,
Microsoft,
reference services,
Tell Me,
Text services,
texting,
Txt,
Yale
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